Top-performing businesses understand that talented individuals in their employ offer a unique advantage—an important edge both competitively and economically, as many of today’s organizations are forced to do more with fewer resources. ACS can help ensure that the right people are in the right position to provide maximum results, allowing your company to achieve its business goals while adding value to the organization. Whether you’re looking to service your current workforce, proactively prepare for future growth or analyze employee efficiency, ACS has the proprietary tools, processes and people in place to deliver results.

Close All

Expand All

Compensation

ACS offers total Compensation management including planning, administration and delivery. Integrated with our HRMS (HR Management System) platform to ensure accurate data is available for analysis, our solution blends proprietary core technologies to provide automatic escalation and tracking for voluntary compensation transactions. This enables employers and employees to see the total value of compensation policies. 

Consulting

A pioneer in the Learning Management arena, ACS maintains a practice dedicated to providing thought leadership, best practices and emerging trends as they relate to HR Strategy, Change Readiness and Implementation Support and Talent Management. Our areas of expertise include Learning Strategy, Health and Welfare Consulting, Retirement Program Consulting, Actuarial Services, Policy and Legal Compliance Consulting, Workforce Development Consulting and Compensation Consulting.   

Defined Benefit

ACS provides management and administration support for Defined Benefits, otherwise known as traditional retirement plans. This includes qualified and non-qualified plan support and accounting, providing data management, event and transaction processing, employee servicing, compliance, retiree support and communication. ACS is well-versed in the complex administration of such retirement plans and can be especially helpful when it comes to the constant regulatory and employer changes to defined benefit plans. 

Defined Contribution

Defined Contribution processing enables clients to provide their employees with a means to create and manage their post employment financial security. While ACS does not manage investment portfolios, we do provide an open system architecture that supports a wide range of investment choices as well as offering services such as recordkeeping, employee servicing, transaction processing and plan compliance. ACS also provides both the employer and employee with a number of communication, planning and reporting and analysis tools to make saving for one’s retirement an easy affair. 

Employee Development

Many organizations find the task of matching the available talent pool to the business requirements a difficult one. To ensure your company has the right people on hand who possess the right talent and the right job skills when needed, you should turn to ACS. We can provide workforce planning, monitor employee progress through performance evaluations and summary reporting and identify needs within your organization to maximize employee development and provide the most beneficial results to your business. 

Employee Service Center

ACS can provide Tier 2 support to your employees for payroll, retirement services and policy and benefit questions, plus user assistance for ESS and MSS functions through our HCMS Contact Centers. HCMS is an ACS proprietary end-to-end solution that is an integral part of our delivery model—giving your employees a single point of contact that’s accessible via phone, Web or automated voice response. Hours of availability are variable by client, and multi-lingual support is available as ACS manages multilingual regional Employee Service Centers in all regions of the world. 

Global Mobility

Whether interviewing and hiring a new employee in another town or transferring an existing employee to halfway across the world, ACS can help with a Global Mobility framework that includes the coordination of services and the necessary tools to transition into a new job without the added burden of arranging insurance coverage, home acquisition, shipping and spousal career change concerns. With nearly sixty consultants in each region of the globe, ACS can handle new employee relocations with a minimum of effort. 

Health & Welfare

Health and Welfare Benefits are an expected part of employing a workforce today. ACS’ customized health and welfare administration solution delivers comprehensive services that control costs, provide timely and accurate employee enrollment information, improve ongoing administration efficiencies, and empower and educate your employees to make better enrollment decisions. ACS’ flexible and sophisticated administration system supports complex plan designs, multiple eligibility groups, and provides full employee and plan sponsor management capabilities. 

HR Information Systems

Through an innovative self-service model, ACS can provide your organization’s employee base with more information and answers to frequently asked policy and procedure questions. It is a proprietary system that empowers your business to transition away from an HR supported organization where HR performs the clerical function of data management. This is a simple affair, as the ACS system supports the major ERP platforms known to the HR industry—offering a level of flexibility and independence that delivers results with the least disruption. 

Delivering Business Impact through Strategic Learning Services

ACS Learning Services is a leading provider of end-to-end learning outsourcing services to companies who recognize that people are their most valuable investment. We help clients increase the value of their people and their businesses through the deployment of effective, efficient, and performance-based learning services and solutions.

Our services span the entire learning value chain and are integral to a comprehensive HR, talent management or learning process outsourcing (LPO) strategy—from current state learning assessment services, curriculum design, and content development services to complete learning process outsource services. We also provide learning technology services, which may include the deployment of our world-class, hosted learning management system and related managed services, and ACS LearnerCareTM  training administration services.

ACS is one of the very few companies offering learning services in a flexible, scalable model. ACS' comprehensive learning outsourcing services offerings bring many unique capabilities to our clients, including proven methodologies, processes, tools, and transformational expertise. Operating as a trusted partner, ACS begins each engagement, large or small, with a strategic assessment or diagnostic process to ensure that your learning initiatives and processes are tightly aligned to your business strategy. From this assessment, ACS designs, implements, and operates a fully integrated suite of managed learning processes and solutions governed by our innovative business partnering approach.

Payroll

ACS provides payroll services when combined with our Human Resources Information System (HRIS) and Employee Data Management. Services include domestic and international payroll processing, time and attendance processing, employee data maintenance, employee inquiry, pay calculation, payroll payment production and distribution, deduction remittance, tax payment and filing, wage attachments and general payroll accounting. Payroll is a core service provided with HRIS, while our global experience in managing HR processes and our flexibility in addressing client needs make ACS the ideal choice for providing your organization’s payroll services. 

Performance Management

Part of the Manage Talent continuum, Performance Management is an ACS process where an organization, through its management team members, evaluates all employees to determine strong points, weaknesses and areas of improvement. ACS works with a client to define measurable characteristics based on the goals of the organization, while goals are identified to a particular employee and summary reports are made available to show the cascading of goals throughout the organization. ACS provides real time tools to enable this two-way process, ensuring flexibility, accuracy and efficiency. 

Staffing & Recruiting

When it comes to Staffing and Recruiting in today’s business environment, timely processing is a key goal. Competition for qualified talent is extreme and prompt action can result in the first opportunity to hire an individual. ACS offers features within our HRIS system that can instantly bring together all pertinent information for a position posting in an accurate and efficient manner—thanks to online functionality and a proprietary toolset that can speed up every element of the staffing and recruiting process. 

Transformation Services

ACS Transformation Services can help you re-deploy, redesign and restructure your company’s HR organization, HR staff and service delivery models—improving the overall quality of your HR services at a lower cost. When it comes to ensuring that HR operates in line with business objectives or implementing new HR technology, ACS can also help deliver on these goals in a timely and effective manner.